Terms of Service

By joining the waitlist, creating an account, joining the Creator Pool, or otherwise using Airborne, you agree to these Terms of Service and our Privacy Policy. If you use Airborne for an organization, you represent that you have authority to bind that organization to these terms.

You must be at least 18 years old and legally able to enter into a contract to use Airborne.

Airborne provides tools for creating, editing, managing, and distributing short-form media. Features may include AI-assisted generation, uploaded media libraries, creator submissions, scheduling, analytics, and related services. We may add, change, suspend, or discontinue features as the service develops.

AI-generated material can be inaccurate, incomplete, or similar to material generated for others. You are responsible for reviewing all output before publishing or relying on it.

Airborne makes new posts modelled on the formats of content that is performing well publicly. It does not give you rights to anyone else’s content. You are responsible for making sure what you publish does not copy protected material and follows the rules of each platform you post to.

Joining the waitlist is free. It does not create an account or guarantee access to Airborne. We let people in gradually, at our discretion. Referrals and optional answers may move you earlier, but we don’t promise a particular position, order, or date.

One entry per person. We may remove entries that use fake, temporary, or duplicate email addresses, or that manipulate referrals (for example, self-referrals or automated sign-ups). We may change or end the waitlist or referral program at any time.

You must provide accurate information, keep your account details current, and protect access to your account. You are responsible for activity performed through your account unless you promptly notify us of unauthorized access.

We may suspend or restrict an account when reasonably necessary to protect Airborne, our users, third parties, or the security and integrity of the service.

You retain ownership of content you upload or submit. You grant Airborne a worldwide, non-exclusive, royalty-free license to host, copy, process, modify, display, and transmit that content only as needed to operate, secure, improve, and provide the service you request.

You confirm that you have all rights, permissions, releases, and consents required for your content and our permitted use of it. Do not submit content that is unlawful, infringing, deceptive, abusive, sexually exploitative, or that violates another person’s privacy or publicity rights.

Creator Pool participants keep ownership of their original submissions. When Airborne accepts a clip for a campaign or customer project, the participant grants Airborne and the applicable customer the license described in the offer, campaign brief, or other written agreement for that use.

Compensation, permitted uses, exclusivity, duration, territory, and any removal rights are governed by the applicable offer or campaign terms. Submitting content does not guarantee acceptance, use, or payment. You are responsible for taxes arising from payments you receive.

You may not use Airborne to:

• break the law or violate another person’s rights;
• create deceptive impersonations or misleading synthetic media without required disclosure;
• upload malware, probe vulnerabilities, bypass access controls, or disrupt the service;
• scrape, resell, or reverse engineer the service except where the law expressly permits it;
• circumvent usage limits, billing controls, safety systems, or content restrictions;
• create fake waitlist sign-ups or referrals; or
• use output as professional legal, medical, financial, or safety advice.

Paid plans are billed at the prices and intervals shown when you subscribe, and each plan includes the usage allowances shown at that time (for example, a number of carousels per day or videos per month). You authorize us and our payment processor to charge the payment method you provide, including applicable taxes.

Where we offer a free trial, its length and what happens when it ends, including whether it continues as a paid plan, are shown when you start it.

Unless stated otherwise at purchase, subscriptions renew automatically until cancelled. Cancellation stops future renewals but does not retroactively refund amounts already paid. Except where required by law or expressly stated otherwise, fees are non-refundable.

Airborne and its licensors own the service, software, interface, brand assets, documentation, and other materials we provide, excluding your content. These terms give you a limited, revocable, non-transferable right to use the service as intended. They do not transfer any ownership in Airborne or third-party technology.

If you provide feedback, you allow us to use it without restriction or compensation, provided we do not identify you publicly without permission.

Airborne relies on third-party services for functions such as AI generation, authentication, payments, hosting, storage, analytics, and publishing. Your use of connected services may also be governed by their terms. We are not responsible for third-party services outside our control.

To the fullest extent permitted by law, Airborne is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee audience growth, campaign performance, revenue, platform approval, or the availability of any third-party distribution channel.

To the fullest extent permitted by law, Airborne will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities.

Airborne’s total liability for claims arising from the service will not exceed the greater of CAD $100 or the amount you paid Airborne during the 12 months before the event giving rise to the claim. These limits do not apply where liability cannot legally be limited.

To the extent permitted by law, you will defend and indemnify Airborne from claims, losses, and reasonable costs arising from your content, your use of the service, your breach of these terms, or your violation of another person’s rights.

You may stop using Airborne at any time. We may suspend or terminate access if you materially breach these terms, create risk or legal exposure, fail to pay amounts due, or if continued access is no longer commercially practical. Provisions that by their nature should survive termination will remain in effect.

These terms are governed by the laws of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Courts located in Alberta will have exclusive jurisdiction over disputes, except where your local consumer law requires another forum.

Before filing a claim, please contact us and provide a short description of the dispute. Both sides agree to try in good faith to resolve it informally for 30 days.

We may update these terms. If a change materially affects your rights, we will provide reasonable notice through the service or by email. Continued use after the updated terms take effect means you accept them.

Questions about these terms can be sent to legal@airborne.social.